We LUV our BABE customers, and we want you to be mega happy with your Shopfloorwhore purchase! Each and every piece is handmade in our studio, and we check all orders as they are sent out, in the event of a manufacturing fault please CONTACT us and we will send you a replacement order or issue you with a refund within 14 days of receiving the order back to our studio.

If you would like to exchange your order for a different size, then you must CONTACT us within 5 days, and return pieces back to our studio (via recorded delivery) within 7 days of receiving the items. All items must be sent back in the original packaging they came in, and any soiled items that show signs of being worn will not be eligible for a refund. 

We try to describe all our sizes as best as we can, but if you have any queries on sizing please don't hesitate to CONTACT and we will answer any queries as best as we can.

For hygiene reasons we are unable to accept the return of earrings.